About the Role

We are seeking a dynamic and experienced professional to lead our Vendor Management Office (VMO) for software and SaaS vendors. This role is responsible for managing the entire vendor lifecycle of strategic technology partners, including contract management, performance monitoring, compliance, and relationship management. The ideal candidate will have deep knowledge of SaaS solutions, cloud technologies, and experience managing large strategic vendors such as Salesforce, SAP, Amazon, and Microsoft.

Key Responsibilities

• Manage the full vendor lifecycle for SaaS and technology partners, including requirement gathering, contract execution, performance monitoring, and compliance.
• Develop and maintain a comprehensive vendor performance framework to ensure service delivery excellence and alignment with organizational objectives.
• Build and maintain strong relationships with strategic technology vendors, acting as the primary point of contact to resolve issues and drive continuous improvement.
• Lead quarterly business reviews (QBRs) and other management forums with key vendors.
• Negotiate complex vendor contracts and service agreements to secure favorable terms and ensure operational efficiency.
• Lead RFP/RFI processes to identify and select strategic SaaS and software vendors, ensuring alignment with business and technology requirements.
• Collaborate with internal stakeholders across IT, product, and business teams to align vendor strategy with organizational goals.
• Drive strategic sourcing initiatives focused on SaaS adoption, cost optimization, process improvement, and innovative vendor solutions.
• Ensure all vendors comply with company policies, service level agreements (SLAs), and performance standards.

Basic Qualifications

• Bachelor’s or Master’s degree in Business Administration, IT, Supply Chain, or related field.
• 10+ years of experience in vendor management, preferably with SaaS/software vendors.

Preferred Qualifications

• Proven experience managing large strategic technology vendors (e.g., Uber, Amazon, Microsoft).
• Strong knowledge of SaaS solutions, cloud technologies, and IT vendor management.
• Exceptional negotiation, stakeholder management, and cross-functional collaboration skills.
• Excellent communication, presentation, and problem-solving abilities.
• Familiarity with VMO tools and vendor management platforms.

Salary Range

$90,000 - $100,000 USD

This is a contract position being hired on behalf of a Gruve client.