AI Voice Engineer
Qventus
On this journey for over 12 years, Qventus is leading the transformation of healthcare. We enable hospitals to focus on what matters most: patient care. Our innovative solutions harness the power of machine learning, generative AI, and behavioral science to deliver exceptional outcomes and empower care teams to anticipate and resolve issues before they arise.
Our success in rapid scale across the globe is backed by some of the world's leading investors. At Qventus, you will have the opportunity to work with an exceptional, mission-driven team across the globe, and the ability to directly impact the lives of patients. We’re inspired to work with healthcare leaders on our founding vision and unlock world-class medicine through world-class operations.
About the Role
We’re looking for an experienced Senior AI Voice Engineer to join our Voice Platform team. In this role, you will leverage your expertise in voice AI technologies—including ASR (automatic speech recognition), TTS (text-to-speech), and conversational AI design—to build and optimize voice-first experiences that feel natural, responsive, and context-aware. You’ll work cross-functionally with engineering, product, design, and customer-facing teams to shape solutions that deliver measurable value in user engagement, operational efficiency, and product innovation
This is a high-impact role that will influence our platform, strengthen customer outcomes, and shape our company’s growth trajectory.
Key Responsibilities
- Develop a deep understanding of voice interaction patterns, speech recognition challenges, and user needs to identify high-leverage opportunities.
- Collaborate closely with engineering, product management, design, and data science teams to define and refine product requirements
- Own the design, execution, and optimization of end-to-end voice capabilities.
- Engage with customers and stakeholders to validate concepts and gather feedback
- Ensure a seamless user experience that balances simplicity, rigor, and delight
- Mentor and support cross-functional teammates across speech engineering, machine learning, and human-computer interaction (HCI)
- Deliver and communicate a cohesive product vision that aligns with company goals
What We’re Looking For
- 2+ years of experience in voice engineering
- Experience working and building applications with Pipecat
- Proven track record in designing, deploying, and scaling voice-enabled systems
- Deep domain knowledge in voice AI and conversational interfaces.
- Strong communicator with the ability to influence and collaborate across all levels
- Hands-on experience with tools such as
- A systems thinker who balances big-picture vision with attention to detail
- Passion for real-world impact and solving meaningful problems
Bonus Points For
- Experience with speech processing toolkits and platforms such as Vapi, Retell, or similar platform and proficiency in deploying real-time voice pipelines
- Background in voice technology, conversational AI, or human-computer interaction
- Strong communicator with a collaborative mindset, able to thrive in cross-functional teams and navigate ambiguity in a fast-paced environment
Compensation for this role is based on market data and takes into account a variety of factors, including location, skills, qualifications, and prior relevant experience. Salary is just one part of the total rewards package at Qventus. We also offer a range of benefits and perks, including Open Paid Time Off, paid parental leave, professional development, wellness and technology stipends, a generous employee referral bonus, and employee stock option awards.
Qventus values diversity in its workforce and proudly upholds the principles of Equal Opportunity Employment . We welcome all qualified applicants and ensure fair consideration for employment without discrimination based on any legally protected characteristics, including, but not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age, pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, "protected characteristics"). Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.
Qventus participates in the E-Verify program as required by law and is committed to providing reasonable accommodations to individuals with disabilities in compliance with Americans with Disabilities Act (ADA). If you require reasonable accommodation during any part of the employment process, please contact us at hr@qventus.com and share the nature of your request along with your contact information. In compliance with the California Consumer Privacy Act (CCPA), Qventus provides transparency into how applicant data is processed during the application process. Candidate information will be treated in accordance with our candidate privacy notice.
*Benefits and perks are subject to plan documents and may change at the company's discretion.
*Employment is contingent upon the satisfactory completion of our pre-employment background investigation and drug test.